The validity start may vary from eSIM to eSIM, it can be the moment you install the eSIM or the moment your eSIM is connected to the supported network. The eSIM validity start is clearly stated on each eSIM Plan.

After you place your order and pay us, the eSIM QR code will be immediately sent to your email. Then, you just need to scan into your phone and immediately activate your package.

In case you don’t see the email in your inbox, please check your spam or email us at support@egoviet.com

Yes, you will keep it and all your conversations and contacts. You can use it just like normal.

Ego eSIM provides access to a robust international mobile network, offering seamless connectivity in various countries across the globe. With extensive coverage in major urban centers as well as rural areas, Ego eSIM ensures reliable communication wherever your travels take you.

Yes, you are required to do so to get the best coverage. This will not incur any additional charges, as long as you have already set up the Ego eSIM.

If your data has been used up or your eSim validity comes to an end, your eSIM card will no longer work and you will not be able to connect to the internet. If you want more data, buying a new plan is the best choice.

No, currently Ego eSIM cannot be recharged. However, you can purchase another eSIM if you need more data.

Since you need Wi-FI to set up eSIM, we recommend installing eSIM. And then activate your eSIM data plan when you land.

If your data has been used up or your eSim validity comes to an end, your eSIM card will no longer work and you will not be able to connect to the internet. If you want more data, buying a new plan is the best choice.

How to check data usage depends on the package you buy. It will be clearly stated in the user’s guide attached to the email sent to you after your payment.

To delete the eSIM, you go to your phone settings, and then your eSIM, and select Remove the data plan. After confirming, your eSIM will be removed.